Big Hatt Gourmet Event Terms & Conditions

Deposit

A deposit of 50% of the estimated total cost of your event is required to book your event. There will be a 3.5% convenience charge (on the total amount due) for payments processed with a credit card.

Cancellation Policy

A minimum of two weeks notice is required for all cancellations. Cancellations with less than two weeks notice forfeit the deposit. Cancellations made within 72 hours of your event must be paid in full.

Guest Counts

A final guest count is required at least five (5) business days before the event. You will be charged for the final guest count that you report at this time. If the guest count increases, Big Hatt Gourmet will do everything possible to accommodate your additional guests and your invoice will reflect the additional charges.

Gratuity

Big Hatt Gourmet does not include gratuity in our proposals. We believe that it’s the right of the client to decide the day of depending on the service that they receive. If exemplary service is received, it is customary to tip 18-20% of the food and labor cost.

Please contact Sara Johnson, Client Relations Manager, with any questions regarding our terms and conditions.